Privacy Policy

Information We Collect

• We collect personal details like name, email, phone number, and company information to offer personalised services. We also collect usage data (like device type and browsing patterns) to understand how our website is used and to improve user experience.

Purpose of Collecting Information

• Information is used to deliver training, process payments, send updates, and enrol users into programmes. It also helps us refine content, improve session design, and maintain communication.

Sharing of Data

• We never sell user data. Limited sharing may occur with trusted partners like Razorpay for payment processing or email service providers to send session reminders. All partners follow strict confidentiality and security standards.

Cookies and Tracking

• Cookies enhance user experience by remembering preferences and analysing usage. Users may decline cookies, but some site features may not function smoothly.

How We Protect Your Data

• Security protocols safeguard user information from unauthorised access. While we adopt strong measures, no digital system is fully immune to risks.

Duration of Data Storage

• Data is retained only as long as necessary for training delivery, legal compliance, or service improvement. Once no longer needed, data is securely deleted.

User Rights

• Users can request a copy of their data, ask for corrections, or request deletion unless law requires retention. This ensures transparency and control over personal information.

Children’s Privacy

• We do not knowingly collect information from individuals under 18, as our programmes cater to adults and professionals.

Policy Updates

• This policy may be revised over time. New versions will be uploaded to our website, and continued use indicates acceptance of changes.

Contact Details

• Email: info@leadershipladder.in
• Phone: 9910068825